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How to Recover Your Old Ethereum Wallet with MEW
myetherwallet private key not working now 2021
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I transferred all my tokens yesterday on mew. I had several tabs opened in my browser, and on one of them I have created a new wallet for test directly from MEW CX extension. I did not store the private key and I deleted the wallet. I only have the password. But I can't figure out if I did this mistake, or if it's a bug related to Ledger that doesn't allow me anymore to select my initial public address in the list. I can remember that I did several tests transferring small amounts to the wallet, and using the Ledger to access it. I made a full image of my dump memory a few hours after realising the problem I did not restart my computer since , is there any chance that I could find my private key somewhere in that dump? I managed to find my wallet operations using Mew in my backuped cache files. I can see there the 3 test wallets I created one before using my Ledger, and two after realising the issue, just in order to remember the process and see if it was rising something in my mind , and to find for all of them the key file string the dictionnary that should have been stored in the json file. I was able to re-create the keystore files with the dictionnaries, and to re-open those wallets in Mew I didn't forget my passwords. The question remains : why does this adress is not in the list anymore, and how to re-link it to my Ledger device? The text was updated successfully, but these errors were encountered:. If you did any testing with this other address we would be able to tell. What we are going to do is inspect the ethereum addresses and see if we can understand what happened. Can I ask, what addresses do you have knowledge of? We need some reference points to start with. And what is the address on your ledger? Hello, I managed to find my wallet operations using Mew in my backuped cache files. I can see there all the wallets I created, and some of them have the key file string the dictionnary that should have been stored in the json file. Yes I am on Ethereum network, and I tried switching the paths, I can see a change in the address list below, but I never see mine. When you say ethereum network, you mean the option on the top right corner of mew page? I tried to switch to other networks, but it seems to me that it doesn't change the address list, am I correct? I reconnected the Ledger tonight, I wanted to make a test to send a very little amount of tokens to my current public address which is not he one I sent my funds on - just to remind you. So I open the wallet, using the Ledger, select, the first address in the list, and check the "Ledger eth derived path". Then, I tried to add a custom token NAS on the custom token field. I assumed I made a mistake in the derived path, and did everything from the start, checking again "Ledger eth derived path". What I am wondering : is it possible that the is a bug, either in mew or with the Ledger, which could explain this current bug, and also the fact that I can't find anymore my standard eth address?? Go to the top-right corner and select the currency you want. It looks like you have it on epool. If your ledger got corrupted, I can only wish you the best :. My advice would have been to print out as many copies of the wallet file as possible - if you can't recover the private key, you may very well be stuck. However, try digging deeper into your browser cache and see if you can get any keys, or, for that matter, anything. I don't understand your answer The wallet was created through the Ledger. That's exactly the purpose of it not to need to use a private key, right? Anyway, the initial problem is with the wrong public address, and so far no one gave me any information about this public key If the ledger or derivation path were corrupted or not recognised by MEW, you likely won't be able to get a private key for that address. To put it simply, the Ledger stores the private keys inside the device. If it no longer has the private key for an address, you can't get the tokens out. This is why you back up the Ledger. Rather than trying to figure out why connecting the Ledger is giving you issues which is a separate problem , let's start with getting you access to your coins. And yes, I understand how works the Ledger I am not an expert, but I am a software programmer for 20 years, so not to noob I hope And I used the ledger with stellar wallet several times and never had any issue. So yes I wrote down the passphrase, and what I did at some point is reset the Ledger, reinit it with my passphrase, and reinstall the ETH app. The public address is still the wrong one. What to do next? Sorry if I seem upset, but it's a lot of money for me, I am really panicking for 4 days. I also made this day a test with metamask, and was also able to rebuild the Jason file too with the passphrase, but it's not this address either. I also managed to see that I created a watch only one on the good address, but apart this, all the occurrences of the address in the cache files are access to view the transactions on etherscan. For all these reasons I have no doubt anymore about the fact I uses the Ledger properly to get the address which I used to send the funds to. That's all the informations I can give you for now, but if you point me something to search in the backups I can dig further too. With this new development maybe Ledger will be more active. I have an open email with Alexandre Ledger ; This helps the community s find a common solution. I am new to gethub as well Everything we post is public and emailed to those commenting in the thread as far as I can tell, until settings are changed. Ok great I hope I'll lead to a solution, as you can see for me it's a lot of money involved :. But I also guess that it must be a problem related to various API synchronisations between all the wallets teams and Ledger, so it's good to have advices here on Github also but as you can see, unfortunately not so many answers too Each time I get a message, I answer in a few minutes, and I get the next message 24 hours later Do you know if Alexandre is french? Is he the only guy in the support team?? That seems such a cheap support for a society that sells millions of devices I feel like my funds would have been safer left on the exchanges. As I told them we're not dealing with facebook or instagram accounts issues here, it's really serious money involved everywhere, how can this be so unsafe and so un-user friendly? I am french and live in Paris, I am so upset that I was considering go to their office direcly lol But in a way it could be useful as I could talk or even bring my device to the technical team, maybe it would be easier to get a diagnosis This 24 hour response is what we get from when dealing around the world. I am 50k to Oregon, US Pacific coast talking to you. We will do our best to reply as fast and as efficiently as possible. Our support office located in France CEST time zone and our team works from Monday to Friday, 9am to 6pm - often staying much later than that to help our community :! Please note that updating your request or creating a new request would sort it in the most recent and therefore increase our reply time. Cryptocurrencies are a quickly expanding and a fast moving market. I made a google form for all the people with the same issue, you can fill it, Ledger support has the link to check all the data. The issue from tacamaniac has been solved. The problem came from the fact he restored his Nano S with the wrong backup. Other similar issues were caused by a temporary passphrase, and subsequently solved. Ledger is taking all bug reports seriously and is investigating the issues mentionned here. EricLarch Thank you for mentioning this, I was about to do it also. Notices of this solution are also posted on my Neo Gethub thread What more can we do, to assist in finding the "intermittent fluke" affecting other users Xrp, Neo, Eth "etc". Thank you. Hello, I am having this same issue. I did the firmware update 1. Standard response from Ledger Nothing will return the old addresses to the NanoS. I know where the coins are Just like the posts above, I too have tried many things but with no success. It is maddening to know where they are while at the same time being unable to access them! I will be happy to hear if Ledger or some smart person solves this mystery of the lost Ledger addresses. Since I posted the old public address to my ether above I will issue a challenge to the hackers who browse these threads: Go ahead and try to crack into that wallet and take the 4 Ether Take as a little tip to tell the others who have lost much more how to get their crypto back. Ledger denies responsibility because they cannot duplicate the error. However; the claim is "user error" if they can duplicate it. Leaves the rest of us waiting Kanaka23 I have the same challenge with Neo. Restoring card enrich gesture connect kick topple fan body blind engine lemon swarm venue praise addict agent unaware equal bean sing govern income link leg is NOT the same as restoring. One type of error that would result in mis-ordered words would be writing the words down horizontally but restoring vertically. For example:. Especially if you are trying to get into your Ledger Wallet by hand-writing the words under "Mnemonic Phrase" instead of restoring your actual Ledger device. If you use the mnemonic phrase item instead of your actual Ledger device do not put anything under "password". First, make sure you are connected to the ETH network in the top-right corner. Then connect to your Ledger device. Look through addresses. Do not rely on the balance, look for the address itself. I, for example, have multiple Ledgers and multiple seeds. If you wrote down one seed and later reset your Ledger device, be sure you check both seed phrases. And check both seed phrases are in the correct order the first item in this post. If you previously used a password manager but are no longer using one, try turning the password manager back on and see if it autofills something. If you turned off autofilling in your password manager settings, turn it back on and see if it autofills something. This guy has a spreadsheet going of similar issues and people. Make sure you aren't entering password now if you didn't enter a password before:. Make sure you are entering a password now if you did enter a password before:. I confirm, this guy me has a list of 20 people at least that have similar problems, about 10 with neo, and 5 with mew with or without Ledger. I have more people and more informations, but since no one seems to care about it it's been more than 6 months now , I just took some time away from the issue before getting mentally insane I spent hundreds of hours on this. Several hundreds of thousands dollars have been lost, not mentioning all the people that don't even go on Reddit, Github or any other tech forums. The title "Can't access to my wallet anymore" is ambiguous, the thread is very long, and there hasn't been any activity for 6 months. If the issue is still not resolved, it would be better to start a new issue with a descriptive title and TL;DR: of the situation to make it more helpful for people who have a similar issue or who are looking to pitch in and help with dev work. I am personally opposed to closing issues that don't have any sort of resolution as I find it disheartening and insulting to the original poster s and I prefer to encourage contributors. If you have some time to help me that would be very cool, I had some very tough times since 7 months and feel desperate, like many other users. I think I finally figured this out numero41 tayvano. Straight to the solution. Use this derivation path! I did the recommended seed phrase backup and went the extra mile and did test transfers of 0. Then I transferred my cold storage funds to it. Come a year an a half later, my Ledger Nano S is WAY out of date and I don't want to go through the process of upgrading the firmware, so I plan on using the seed phrase and moving my funds off of that thing entirely. All good so far. My address isn't showing up. After a few days of stress, I decide to plug in this thing with the old firmware offline and see if MyCrpyto Desktop app can recognize it Use Desktop app, turn off Contract Data and Browser Support. I have not yet tested the seed phrase entering with that derivation path, so you may need to take my route if you have the device with you still. I really hope this helps you. It seems like your issue is related to the fact that since then Ledger changed the derivation path, and that you didn't try to use the device in between. But I made all my tests from January to June , and was using the right derivation path Let me repeat I'm a software engineer, I had some help from crypto coders, hackers, etc, I am sure that I did nothing wrong with the Ledger or MEW, so don't close the thread it's not over. Basically it automatically scans all the derivation paths trying to find your ETH or tokens. Give it a go, it's super simple and maybe, just maybe, the stars will align and you'll find it. I think that's what Ledger tried to do already, but yes, I will definitely have a look. I guess Why do you say you have a space at the end of your derivation path?? Skip to content. This repository has been archived by the owner. It is now read-only. Can't access to my wallet anymore Copy link. Hello, I transferred all my tokens yesterday on mew. Here are my questions : is there a way for you to know if this public adress was created with the Ledger or directly via the mew cx extension? Thanks a lot for your help, all my savings are here, please tell me there is a solution We are unable to convert the task to an issue at this time. Please try again. The issue was successfully created but we are unable to update the comment at this time. Did you manage to understand what happened? Please help Are you still. Have you tried switching the paths at the top on the ledger pop up? Hello, I have some new informations, I don't know if it's useful but here they are : I reconnected the Ledger tonight, I wanted to make a test to send a very little amount of tokens to my current public address which is not he one I sent my funds on - just to remind you. You can see the steps on the screenshots. Please have a carefull look, thanks again But I am sure to have done all my transactions in a correct way, via the ledger, with the correct derivation path, etc etc In your first answer you told me : "What we are going to do is inspect the ethereum addresses and see if we can understand what happened. Do you know when the address was created for instance? Using that information we can make sure you still have access to your tokens. Ok, I listen to you! This is a new development, that is welcome. My contact with Ledger is disappointing. This connection may help get to a solution. How do we consolidate notes? I'm new to github, I don't know how to do this Your post scares me - I have a substantial holding using MEW and Ledger Nano S I am new to gethub as well Everything we post is public and emailed to those commenting in the thread as far as I can tell, until settings are changed. I hope I'll lead to a solution, as you can see for me it's a lot of money involved : But I also guess that it must be a problem related to various API synchronisations between all the wallets teams and Ledger, so it's good to have advices here on Github also but as you can see, unfortunately not so many answers too I am 50k to Oregon, US Pacific coast talking to you I just received this to my email from ledger - standard immediate reply Thank you for contacting Ledger. I don't think so I'm mentionning these information as it may help others in the same case. EricLarch Thank you for responding here. We are glad to see you here. What more can we do, to assist in finding the "intermittent fluke" affecting other users Xrp, Neo, Eth "etc" p. The general consensus??? Kanaka23 I have the same challenge with Neo That gives double incentive. For example Restoring card enrich gesture connect kick topple fan body blind engine lemon swarm venue praise addict agent unaware equal bean sing govern income link leg is NOT the same as restoring card gesture kick topple body engine lemon swarm praise addict agent equal bean sing govern income link leg enrich connect fan blind venue unaware One type of error that would result in mis-ordered words would be writing the words down horizontally but restoring vertically. For example: 1 2 3 4 5 Thanks, I tried your suggestions but it's a no-go on this end. Ledger made a mistake when they did not provide a secure way to store the private keys off of the device. You should have made a separate device for keystore only Check other paths. First, check the default the one that says Ledger ETH. And check both seed phrases are in the correct order the first item in this post — You are receiving this because you were mentioned. Agreed, my problem appeared when I was using the NanoS alone, not in conjunction with any other wallets So what is Ledger trying to prove in my case by saying "user error"? I was using their product and the error appeared, their logic is twisted Kanaka23 mentioned this issue Apr 25, Select HD derivation path We do not know the correct path for this network. Lastpass is not inadvertently autofilling the password field in for you when you unlock on MEW Make sure you are entering a password now if you did enter a password before: If you previously used a password manager but are no longer using one, try turning the password manager back on and see if it autofills something If you turned off autofilling in your password manager settings, turn it back on and see if it autofills something. My various threads on Reddit has over 20k views. Thank you, will update when it's done. Look carefully at the derivation paths I listed, they are missing the last parts! Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in. Linked pull requests. You signed in with another tab or window. Reload to refresh your session. You signed out in another tab or window. And check both seed phrases are in the correct order the first item in this post Make sure you aren't entering password now if you didn't enter a password before: Make sure that your password manager e. Start protecting your digital assets: Free day trial available today. Download now. MEW is an open-source Ethereum wallet that directly interfaces with the blockchain. Using MEW, users will have fine-grain control over their crypto experience, and the opportunity to learn about the Ethereum Blockchain. This guide is focused on the Android version of the MyEtherWallet app. If you are using iOS, check out our iOS guide ,. This guide is focused on how to securely set up MyEtherWallet on Android. MEW is also available on iOS, as a browser-extension, and a web app. MyEtherWallet was originally released in as a web app, the same year the Ethereum blockchain launched. Since then, the dev team has been busy building an ecosystem of tools for directly interacting with the Ethereum blockchain. Today, MEW gets over 4 million visits per month to its web app, and the numbers on the mobile app keeps rising. MyEtherWallet is a good choice for you if you want to have more control over your interactions with the Ethereum blockchain. Everything runs client-side, this means that MEW runs on your device and does not connect to or rely on any 3rd party servers. Everything on MyEtherWallet is under your direct control. Remember the phrase trust, but verify. Taking the extra step to verify can prevent loss of funds. Trust, but verify is an important concept in having a security mindset. MyEtherWallet is a client-side interface to the Ethereum blockchain. It is non-custodial, meaning that MyEtherWallet stores all the private keys on your device, under your control. Under the hood, MyEtherWallet generates your wallet with the use of a recovery phrase. The recovery phrase can be used to restore your MyEtherWallet or can be imported into another wallet that supports BIP When creating a new wallet with MEW, the default method is to create your wallet within the app. The more advanced method is to generate your own recovery phrase. We created detailed guides on generating your own recovery phrase. By following the right directions, you can generate a recovery phrase that is more secure than the default method used by wallets. In this section, you are going to create a new wallet using MyEtherWallet's default method. Let's get started. MyEtherWallet will now be displaying your recovery phrase on the screen. MEW uses sequence of 24 words as your recovery phrase, which is the maximum allowed by BIP39 and provides the highest entropy. MyEtherWallet, along with many other wallets, recommend writing down your seed phrase. This is the first step, and writing it down allows you to transfer it to a secure medium for backup. Once you have transferred your seed phrase to paper, or another secure medium, it is time to verify your seed phrase. Remember, paper backup is for temporary use - only acceptable while in transit to the final backup destination. This is because paper is vulnerable to loss, theft, and damage. At this point, you are at step 3 in the above process, verifying your recovery phrase. In the section 5 of this guide, you will learn how to create a secure backup of your recovery phrase.. It is very important that you backup the recovery phrase on a more reliable medium, and then destroy that piece of paper. Paper is vulnerable to accidental loss, theft, and damage. It is not the safest method of backing up your recovery phrase. Now that you have your recovery phrase written down, MyEtherWallet will quiz you on 4 random words. This is done because the order of your recovery phrase is very important - one word that is out-of-order, or one word that is misspelled, will render your recovery phrase null and void. Take care to copy it down accurately. Your wallet is now ready to use, and it is up to you to finish backing up your recovery phrase properly. The next section of this guide has an overview of all the options that are available to you. Pick the option that works best for you and provides the most security. You are now ready to go to the next section and finish backing up your recovery phrase! Your recovery phrase is the master key to all of your cryptocurrency funds. The majority of modern wallets today use BIP Once you have safely backed up your recovery phrase, you can initialize your wallet using any BIP39 compatible wallet. In the next section, you will learn how you can initialize your wallet using your recovery phrase. If you followed one of our guides for pre-generating a more secure recovery phrase, for instance using Vault12 , and you want to use that recovery phrase with your wallet - this section is for you! In this section, you will learn how to initialize your MEW wallet using your pre-generated recovery phrase. There are 3 main reasons to initialize your wallet using this method:. In cryptocurrency, knowledge is your best friend. In the next section, we have some links to futher reading about MyEtherWallet - check them out! Security of your funds and your privacy are two critical factors to consider when navigating the cryptocurrency space. Luckily, there is enough literature in the online realm to help you understand the best practices. Digital Wallet providers almost always have their own user documentation, and sometimes they may even have a user community where you can ask questions. Information about best practices on the topic of security can be scattered all over the internet. We work hard to distill the best practices into one place for you. The Basics How-To's Advanced. Browser Mobile Hardware. Vault12 Guides. Intro to the World of Cryptocurrency. Episode Secure your digital assets using Vault Most Popular. Crypto for Congress. How to generate a Seed Phrase with Vault How to generate a Seed Phrase. What you need to know about Cryptocurrency and Password Managers. VPNs increase your crypto security. May 18 If you are using iOS, check out our iOS guide , 1. Download and Install. Trust, but verify. When using any cryptocurrency wallet, it is important to make sure you are downloading the correct version. Check the store listing for the following info: Version: 1. Create and setup MyEtherWallet is a client-side interface to the Ethereum blockchain. You can think of your recovery phrase as a master backup of all your cryptocurrency in this wallet. It will unlock every single address created by your wallet. Backing up the recovery phrase ensures access to your wallet using any BIP compliant wallet. It is important to highlight, your recovery phrase only ensures you will have access to your cryptocurrency inside your wallet. If someone steals your phrase, you will still be able to access the wallet, but the funds may be gone - since whoever knows your seed phrase can spend all of that cryptocurrency. If you already have a recovery phrase, proceed to Section 6. Initialize or import recovery phrase. Read all of them - it only takes a minute. The tips are principles that should be followed anytime you are using cryptocurrency. When you are finished tap on "Create a wallet" to go to the next step. MyEtherWallet will now ask you to create a 6 digit pin. The purpose of the pin is to lock and unlock you wallet. If you need to reset your PIN, you will need to recover the wallet using your recovery phrase. This is why it is so important to make a backup. Next-generation tools like Vault12 digital vault make this process simple. Since the PIN is very important, you will need to type it in again to confirm accuracy. It is always a good idea to put the maximum amount of security as possible on your wallet. MyEtherWallet supports biometric authentication. Configure this now. After configuring biometric authentication, MEW will setup your wallet. On the device screen you can follow along with what is happening. When setup is complete, tap on "Finish" to go to your wallet. At this point you technically have generated a new wallet with a new recovery phrase, using the built-in method provided by MyEtherWallet. However, before you can start using your wallet, you will want to create a backup of your recovery phrase. Using pencil and paper, write down your recovery phrase and proceed to the next section of this guide. Verify your recovery phrase Backing up your recovery phrase for most wallets, including MyEtherWallet, is a 4 step process: The wallet will display your recovery phrase on the screen, and ask you to create a backup. This step is done to verify that you have copied your recovery phrase accurately. After completing the setup of your wallet, and before adding any funds to your wallet , backup your recovery phrase to a more secure medium At this point, you are at step 3 in the above process, verifying your recovery phrase. MyEtherWallet will be displaying 4 multiple choice questions asking what the correct word, based on the order of the words. For example, you will be asked what word number 21 is, and asked to select the correct word from 3 possible choices Using your recovery phrase as a reference, select the correct words in the MyEtherWallet app to verify you have copied down your recovery phrase correctly. Tap on "Finish" in the upper right hand corner when you have completed your answers. Recommended Action: After you securely back up your recovery phrase, it is important to destroy the paper you temporarily wrote your recovery phase on. Paper is vulnerable to loss, theft, and damage. Securely back up your recovery phrase If you used Vault12 to generate your recovery phrase , then congratulations! Your seed phrase is already securely backed up in your digital vault. Securely backing up your recovery phrase is the most important step in creating a new wallet. To emphasize how important this is, consider how someone with your recovery phrase could access your funds without you knowing. Imagine a bad actor has your recovery phrase, and you have your MEW locked down with a pin code and biometric authentication on an encrypted device. The attacker could simply open any wallet application, and import your recovery phrase. The attacker now has access to all of your funds. We want you to have a secure backup, so this never happens to you. Nine out of ten wallet providers only mention one way to backup your recovery phrase - by writing the recovery phrase on paper. Wallet providers only mention this paper backup method because it is easy for beginners to do. Paper backups are simply not that secure. We did extensive research and compiled the best ways to back up your recovery phrase. We cover all the most well-known options, including next-generation options like How to back up your recovery phrase in Vault You are ready to start using your wallet. However, be careful about storing large amounts of funds secured only by a wallet-generated recovery phrase. There are 3 main reasons to initialize your wallet using this method: You lost access to your wallet, and you need to regain access to your wallet and your funds. You want to access your wallet and funds using a different wallet app. You want the best security, and you generated a recovery phrase using an advanced method. MEW makes the process super easy and user friendly. Enter your recovery phrase in the textbox, being careful to spell each word correctly and type the words in the correct order When you are finished, click "Restore" in the upper right hand corner MyEtherWallet will now ask you to create a 6 digit pin. Since the PIN is very important, you will need to type it in again to confirm accuracy It is always a good idea to put the maximum amount of security as possible on your wallet. You have just initialized your wallet by importing your recovery phrase into MyEtherWallet. Your wallet is now ready to use and fully functional. Further Reading Security of your funds and your privacy are two critical factors to consider when navigating the cryptocurrency space. Check out these resources about securing crypto wallets: Benefits of using an encrypted digital vault, like Vault 12 How to back up a seed phrase on paper All about RNG's - Random Number Generators and why they are important. Introduction 2. Download and install 3. Create and setup 4. Verify your recovery phrase 5. Securely back up your recovery phrase 6. Initialize or import recovery phrase 7. Further Reading.
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